01Featured case study
Payap
From overview to action
A clearer employee view that shows managers what needs attention, and what to do next.
- Role
- UX Designer
- Focus
- Interaction design · usability testing
I’m a UX design student with a background in psychology and sociology. I use research and testing to understand where people struggle and design clearer ways forward.
View selected work
A few projects, and the reasoning behind the decisions in them.
01Featured case study
From overview to action
A clearer employee view that shows managers what needs attention, and what to do next.
Designing around users’ mental models
A search-first parking journey for visitors who don’t know the local zone codes.
Making parking clearer and more inclusive
Showing the full cost and a clearer parking status for first-time parkers.

About
Before UX, I studied psychology and sociology, worked in caregiving, and lived in different countries. These experiences taught me something important: what feels obvious to one person may not be obvious to another.
That perspective shapes how I approach design today. I enjoy understanding how people think, questioning assumptions, and working with others to make everyday experiences easier to navigate.
Human-centred
Understanding people’s needs before designing solutions.
Psychology-informed
Exploring why people think and behave differently.
Collaborative
Learning through conversations, feedback, and teamwork.
Problem framing
Understanding the problem before jumping to a solution.
Contact
I’m always curious to hear different perspectives, exchange ideas, and connect with people who care about creating thoughtful digital experiences. Have something in mind? I’d love to hear from you.
mizuki.berntsson@gmail.com
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